“Help Me” Directory
Scenario: Who do I contact?
Support@getdandy.com
(949)535-0223
- I need assistance with my access invitations / I couldn’t figure out how to connect you on one of my sites during onboarding but I think I can now/know who you need to connect to.
- I have a question regarding my billing
- I have a question regarding the progress of my account
- I have a technical issue that needs to be resolved
- I forgot my password/cannot log into my account
- I would like to update one of the review site URLs on my account
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Who do I contact?
Your Onboarding Manager
- I would like to add another location (not mentioned in contract previously)
- I got a marketing email about a feature I would like to have added to my account
- I have a friend who has a business like me - how can I get them set up?
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Who do I contact?
Your Sales Rep
- I have a question regarding my contract
- I saw a feature in my onboarding that I believe should be included in my plan already
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