'Help Me' Directory

Article author
Permanently deleted user
  • Updated

“Help Me” Directory 


Scenario:                                                                                                        Who do I contact?



  • I need assistance with my access invitations / I couldn’t figure out how to connect you on one of my sites during onboarding but I think I can now/know who you need to connect to.       
  • I have a question regarding my billing
  • I have a question regarding the progress of my account
  • I have a technical issue that needs to be resolved
  • I forgot my password/cannot log into my account  
  • I would like to update one of the review site URLs on my account


                                                                                                                         Who do I contact?

                                                                                                                   Your Onboarding Manager

  • I would like to add another location (not mentioned in contract previously)
  • I got a marketing email about a feature I would like to have added to my account
  • I have a friend who has a business like me - how can I get them set up?


                                                                                                                          Who do I contact?

                                                                                                                            Your Sales Rep

  • I have a question regarding my contract
  • I saw a feature in my onboarding that I believe should be included in my plan already


Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request



Please sign in to leave a comment.