'Help Me' Directory

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“Help Me” Directory 

 

Scenario:                                                                                                        Who do I contact?

                                                                                                                  Support@getdandy.com
                                                                                                                        (949)535-0223

 

  • I need assistance with my access invitations / I couldn’t figure out how to connect you on one of my sites during onboarding but I think I can now/know who you need to connect to.       
  • I have a question regarding my billing
  • I have a question regarding the progress of my account
  • I have a technical issue that needs to be resolved
  • I forgot my password/cannot log into my account  
  • I would like to update one of the review site URLs on my account



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                                                                                                                         Who do I contact?

                                                                                                                   Your Onboarding Manager



  • I would like to add another location (not mentioned in contract previously)
  • I got a marketing email about a feature I would like to have added to my account
  • I have a friend who has a business like me - how can I get them set up?



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                                                                                                                          Who do I contact?

                                                                                                                            Your Sales Rep



  • I have a question regarding my contract
  • I saw a feature in my onboarding that I believe should be included in my plan already


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